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Orders
Below are some of are common questions about orders
How do I know if my order is confirmed?
orders are confirmed after payment is complete and you receive a confirmation email from us.
It’s important to make sure your email address is written correctly.
Can I change my shipping address after my order is placed?
You can change your shipping address within 24 hours of making your order by contacting us via the following channels:
Email: shoplyla@outlook.com
Whatsapp: +97339554415
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
Do you ship internationally?
Yes! We ship worldwide..
When will my order be delivered?
Orders are shipped once confirmed, delivery time depends on your location. Please take note of delivery times below:
Bahrain: 1-2 days
GCC: 3-5 business days
International: 7-10 business days
What is your return policy?
We are currently only accepting returns and exchanges for orders in Bahrain within 24 hours of delivery.
Exchanges and refunds are not possiible for regional and international orders.
What is the cost of delivery?
The cost of delivery varies depending on the shipment destination and the weight of the shipment as follows:
SHIPMENT DESTINATIONS:
Bahrain/local delivery: free of charge
Gulf Cooperation Council Countries: SAR 50, QR 50, KD 4, AED 50, OR 5
Other: USD 53
SHIPMENT WEIGHT:
Shipment weight depends on two factors:
1) weight and size of the dress/es purchased.
2) type of packaging preferred by customer.
DISCLAIMER:
Lyla does not take responsibility of any extra custom charges once orders reach the country of destination. All customs and duties charges are to be paid by customers.
